4.8
Many of our customers use a screen reader, magnification, voice control or a keyboard instead of a mouse. We work toward the Web Content Accessibility Guidelines version 2.1 at level AA.
Some content may not meet that standard yet, such as manufacturer brochures, owner’s manuals and spec sheets that we link to but do not create, and some older product videos without captions. Payment, financing and chat windows run by PayPal, Klarna, Affirm, Amazon Pay and LiveChat are not built by us. If one of those windows is hard to use, call or email and we will take the order by phone.
Help with an order
If any part of the site is hard to use, call us at (888) 233-5563 or email support@heavydutymobility.com. We can read out product details and measurements, send information in another format, and take your order by phone. Phone orders get the same prices, terms, cancellation and return rights as website orders, and we read the key terms to you before we take the order.
Reporting a problem
Tell us the page address, what you were trying to do, and the browser and assistive technology you use. We answer within 2 business days and say whether we can fix the page and what we will change. We cannot promise a repair date for a manufacturer document we did not create, but we can read it to you or send the details in another format.
